J.D. Power 2015 Hotel Loyalty/Rewards Program Satisfaction Report was released last week. Report Rankings Delta Privilege and Hilton HHonors rank highest in a tie among hotel loyalty/rewards programs with an overall satisfaction score of 727 each. Delta Privilege performs particularly well in the ease of redeeming points/miles, variety of benefits and reward program terms factors.…
hotel loyalty programs
Category Archives for hotel loyalty programs.
Loyalty Traveler March 2015 Hotel Promotions Guide
Loyalty Traveler March 2015 Hotel Promotions Guide March 2015 news is the high number of hotels increasing Marriott Rewards category on March 19, 2015. 1 in 3 hotels worldwide are changing category with 75% up in reward category and 25% down. Of those going up, nearly 90% are located in the USA. Starwood also announced…
Hyatt Focus on High End Travelers
Hyatt Focus on High End Travelers An interesting set of data points I found recently for Hyatt Hotels is an investor presentation PDF from November 2014. Hyatt Hotels promotes itself to investors as 10 hotel brands in 573 hotels (as of Sep 2014) focused on high end travelers. Luxury Market Segment brands comprise 21% of…
Trip planning, booking and rechecking trip plans
Denver, Dublin, London. I have three trips planned over the next four weeks. That is 17 hotel nights. Trip planning, booking and rechecking trip plans is my take on how I see travel planning. Which comes first in trip planning? The destination, the airline plan or the hotel plan? Circumstances often determine the order of…
Loyalty Traveler $100 hotel night rule
This post shares how I stayed more than 50 hotel nights in 2013 spending less than $100 per night on average for hotel rooms for hotels priced much higher than I paid in most cases. There was a surprising insight given to me by a hotel industry CEO a few years ago, “You can buy…
Best of October 2014 hotel promotions
Mobile bookings are the flavor of the month with Club Carlson, Hyatt and IHG offering mobile booking bonuses. This Loyalty Traveler page summarizes the best hotel loyalty promotion offers in the major hotel chains currently available in the month of October 2014 for hotel stays this month and beyond. Please send me an email at…
August 2014 Hotel Promotions Guide
Loyalty Traveler August 2014 Hotel Promotions Guide Best Western Rewards: Stay 3 times and earn one free night good for any hotel in USA, Canada or Caribbean. May 19-September 1, 2014. Free night voucher expires January 31, 2015. Hotel stays globally are eligible stays for this offer. Best Western Rewards AAA rates 1,500 bonus points…
IHG Rewards Club ranks high in U.S. News & World Report Travel Rewards Survey
Here is a another look at U.S. News & World Report Travel Rewards Programs rankings released this week. My earlier post asked, Do you agree Marriott Rewards is top hotel rewards program? and this post 2014-15 Best Hotel Rewards Programs U.S. News & World Report gives an overview of the survey. IHG Rewards Club ranks…
Do you agree Marriott Rewards is top hotel rewards program?
U.S. News & World Report released its rankings of 17 hotel rewards programs today. Do you agree with their results that Marriott Rewards is top hotel rewards program? What about IHG Rewards Club, Best Western Rewards and Club Carlson rounding out the top four hotel rewards programs for 2014-15? Marriott Rewards is no surprise. This…
2014-15 Best Hotel Rewards Programs U.S. News & World Report
No surprise to see Marriott Rewards at top of 2014-15 Best Hotel Rewards Programs in the just released U.S. News & World Report study. The surprise for me is finding IHG Rewards Club and Best Western Rewards in the number 2 and 3 spots. Club Carlson is number 4. SPG comes in at number 5.…