Sheraton Hotel Club Lounges will remain open 7 days a week beginning in 2011 was the announcement made by Hoyt Harper, Senior Vice President for Brand Management Starwood Hotels & Resorts at 2010 Star MegaDo2 event in the Sheraton Seattle November 5.
This has been primarily an issue with Sheraton Club Lounges in the U.S. being closed on weekends with apparently no standard practice for compensating elite guests or persons who booked Club Floor rooms on weekends. I have found most Sheraton Hotels offered breakfast on weekend mornings in the hotel’s restaurant. That has been a good bargain for many of my stays.
Sheraton San Jose, California is the main hotel where I run into the issue of a closed Club Floor Lounge on weekends. Out of 20 or more stays at Sheraton San Jose, I have only stayed one night on a weekday when the lounge was open. I enjoyed the evening snacks, but complimentary morning breakfast in the San Jose Sheraton hotel restaurant – The Bistro is preferable to the lounge breakfast.
This is mostly good news for Starwood Hotel Platinum elite guests who have a published benefit for complimentary Club lounge access at Westin, Sheraton and Le Meridien hotels and resorts. SPG Gold elites do not have Club Lounge access as a benefit. The lounge at many hotels is a relaxing, quiet place to spend time, read the paper, and get drinks, coffee and fruit for snacks when not wishing to be in the hotel guest room. 2011 will reveal how the food aspect of this weekend Club Lounge accessibility plays out.