Hotel Value for Frequent Guests
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Hotel News Now has insight from the 18th International Hotel Investment Forum with expert critiques of four new hotel brands geared for millennial guests. Marriott Moxy, Radisson Red, Jumeirah Group’s Venu and Mangalis Hotel Group Yaas are four new hotel brands being offered to hotel investors. I attended a hotel investment conference at JW Marriott…
by Ric Garrido
In March 2010 Carlson Rezidor Hotel Group launched Ambition 2015, a 5-year plan to transform the hotel company into a more competitive player with other major global chains. Last week the hotel company held its Radisson & Radisson Blu Americas Conference at the Radisson Blu Mall of America in Bloomington, Minnesota and announced its next…
Many Hilton HHonors members, to varying degrees, felt the hotel loyalty program was devalued when Hilton HHonors made major changes to the cost of hotel award nights in March 2013. Hilton HHonors is the biggest hotel loyalty shock yet in 2013 with today’s announcement of changes coming March 28. 10 hotel award categories ranging in…
Hotel News Now has a five-part special report on the Evolution of Loyalty with a focus on hotel loyalty. This quote from Henry Harteveldt, travel industry analyst with consulting firm Hudson Crossing, is one to ponder with respect to the differences between airline and hotel loyalty programs: “It’s a perverse type of relationship,” he said…
The results of the 16th annual rankings of hotel brands in North America was realeased today by J.D. Power & Associates. The 2012 North America Hotel Guest Satisfaction Index Study is based on responses gathered between August 2011 and May 2012 from more than 61,700 guests from the United States and Canada who stayed in…
Hotel News Now published a story on “10 hotel booking trends” from a presentation at the inaugural Hotel Data Conference by Brian Ferguson, Expedia VP of Lodging Demand and Analysis. Hotel News Now is the newsletter publication of Smith Travel Research, a leader in hotel rate data and research for the hotel industry. The consumer…
Loyalty Traveler has been my travel writing business since April 2006. Loyalty Traveler blog is primarily about hotel and airline loyalty programs, hotel brands and airline fare sales and industry news. Read more... 