Kimpton Hotels InTouch loyalty program offers a free night coupon after every 7 stays or 20 nights. The great aspect of Kimpton Hotels InTouch is the counter for qualifying stays and nights rolls over each year. The 7 stays or 20 nights can be completed over a period of years and the member earns a free night certificate after reaching the 7 stays or 20 nights.
A recent program change reduced the expiration period for free night certificates earned after July 1, 2013 to one year from the issue date of the free night certificate. Previously free night awards had a two year expiration date.
This change has no impact on the two year expiration date for certificates earned prior to July 1, 2013.
All Complimentary Room Night Rewards will have a one-year expiration and cannot be redeemed for cash value (For Complimentary Room Night Rewards posted before July 1, 2013, the previous two-year expiration date will be honored). If a reward is transferred to someone else for use without the member present, the reservation must be made using the member’s InTouch Membership Number. Kimpton InTouch Complimentary Night Rewards and Inner Circle Complimentary Night Rewards have the following booking instructions. Notification that the member would like to use a reward must be made at the time of reservation.
To make complimentary night reward reservations: Kimpton InTouch reward reservations, modifications or cancellations can only be made by contacting the Kimpton Service Desk:
Phone: 1-888-695-4678 or 1-506-637-3376
Click here for hours of operation
Reward reservations must be made in advance of stay. Please give the Kimpton Service Desk agent your name and the Certificate Number you would like to use. Rewards are transferable, but the Kimpton InTouch member must make their reservations using their own InTouch Membership Number.
Kimpton Palomar Washington, D.C.
Ric Garrido, writer and owner of Loyalty Traveler, shares news and views on hotels, hotel loyalty programs and vacation destinations for frequent guests.