This is a Loyalty Traveler hotel review of The Palazzo Las Vegas Bella Suite. The Palazzo and The Venetian in Las Vegas became InterContinental Alliance Resorts on April 1, 2011. These two adjacent Las Vegas Strip resorts are currently the only two hotels in the newly created branding alliance within the InterContinental Hotels Group.
I booked a room for Friday night, April 22, 2011 at The Palazzo using a Priority Club Points & Cash reward night at 30,000 points + $60 cash. The room rates for that date were $199 for a King Luxury Suite or $229 for a Bella Suite with two Queen beds. Priority Club let me book either room type with an award. The paid rates were $30 more for a View room in these two hotel categories.
My sister pointed out that most Las Vegas strip hotels charge more for two beds than for one King bed. I had never noticed this before since I am 99% a King.
This is part one of a two part post on The Palazzo Las Vegas Resort.
- Part One: The Palazzo Luxury and Bella Suites
- Part Two: The Palazzo Resort Recreation and Entertainment
The Palazzo Resort Basic Room Type – Luxury or Bella Suite
Check-in at The Palazzo:
Actual check-in time was listed as 3:00pm on my reservation. I arrived at the hotel around 2:00pm.
The parking garage has one set of elevators that take you directly to the lobby area with hotel registration desks. Another set of elevators from the garage take you close to the hotel room floor entrance and its sets of room floor elevators. The hotel rooms are located on the opposite side of the casino from the Palazzo front entrance and registration desks.
There is a dedicated check-in desk for Priority Club Elite members.
My check-in agent was charmingly friendly and seemed genuine in her conversational interest while setting up the hotel stay. She welcomed me as a Priority Club Platinum elite and said I was receiving an upgrade to a view room on the 32nd floor. There are three sets of room elevators for floors up to 23, 23-36 and 37-50.
Late check-out at 1 pm rather than the normal time of 11am was offered as a complimentary benefit.
Royal Ambassadors have their own separate registration lounge room at The Palazzo.
I received a Bella View suite on Floor 32 with my Priority Club Points & Cash room. The room rate for this last minute reward night was $290 for room with tax. My 30,000 Priority Club points were worth $230 or $7.67 per 1,000 points. That is why buying points at $6 per 1,000 is a good idea when you get the chance with Points & Cash rewards.
$7.67 per 1,000 points is actually a low redemption value for my Priority Club reward stays where I generally spend points for $10+ per 1,000 points. The primary reason I went with points was to avoid spending $230 more for the hotel night. I burned points to save the cash for other hotel stays I need to make in May 2011 that will earn back far more than 30,000 Priority Club points.
Check-in Amenities:
There is a mandatory Palazzo Resort fee of $17.00 + 12% tax = $19.04 per day. This fee includes free wi-fi and access to Canyon Ranch Spa fitness rooms. There is even a rock-climbing wall in the spa. This is also a location where breakfast can be purchased at a café far less crowded than the pool area or casino locations.
There was a set of coupons provided at check-in which appeared to be geared for Priority Club members. My sister who booked a rate not using Priority Club had different coupons for her stay.
The Palazzo discount coupons provided with my Priority Club reward night stay had the following offers:
- Canyon Ranch Spa $35 off any 50 minute or longer Massage or Facial.
- Morels French Steakhouse & Bistro – 20% off breakfast or brunch.
- Zine Noodles DimSum – Asian cuisine – $30 off $60 purchase.
- LAVO Nightclub – complimentary line pass and admission.
- Piano Bar two for one drinks.
Prestige at The Palazzo
Prestige at The Palazzo is a nightly paid upgrade for an additional $100 that includes:
- Private champagne check-in starting at noon (normal check-in time is 3pm).
- Deluxe continental breakfast from 7am – 10am.
- Coffee and tea on 23rd floor from 10am – 4pm.
- Hot and cold hors d’oeuvres from 5pm – 7pm.
- Complimentary cocktail reception from 5pm – 8pm in the 23rd floor lounge.
- Desserts from 7pm – 9pm.
- Plasma TV screens throughout the 23rd floor lounge.
- Complimentary wi-fi on 23rd floor.
- DVD library for suite.
- Personal concierge service 7am – 9pm.
Basically Prestige is an extra $93 after tax over the otherwise mandatory resort fee of $17 + tax. For two people this could be a decent value for the additional food and drinks.
Complimentary continental breakfast in the Floor 23 lounge is perhaps a $25 per day value. The Grand Lux in the Palazzo casino has many more food selections with a buffet breakfast at $15.95 per person. This is a relatively good deal at Grand Lux dining room for a Las Vegas Strip resort breakfast.
Drinks are $6 beer and $12 cocktails in most places around the Palazzo Resort, so 3 hours of free drinks could be a significant value depending on your intake. Evening appetizers and dessert are probably another $25 to $30 value.
Prestige at the Palazzo for $100 + $12 tax = $112 per day is a reasonable price for 23rd floor lounge access if you are staying as a couple and will be hanging around the hotel for the free food and drinks. Most of the other amenities like wi-fi and fitness room access are provided with the regular daily resort fee.
The View
The room view overlooked the pools, but from the 32nd floor the pools are rather far away.
Straight ahead window view was Treasure Island and that hotel had an 8:30 pm pirate ship battle and performance. Again, this was far away for seeing the people performing in the show so our visual attention focused on the overall light effect, fireballs and sinking ship. Hundreds of people were gathered on the sidewalks watching the show outside Treasure Island.
The lights at night stretching across the valley are pretty to watch.
The Room:
The entry-rate standard room category at The Palazzo is either a Luxury Suite (King bed) or Bella Suite (two Queen Beds). My family had one of each room type for this stay and both rooms were identical with the exception of the beds. These are large rooms at 720 square feet. Most commonly a luxury class hotel room is about 500 to 600 sq. ft. at the entry level room category.
The Bella Suite has two Queen beds. Good quality pillows and linens make these comfortable beds.
Each bed has a seat at the foot of the bed. There was seating for at least ten people in the room.
The bed section of the suite has a wall-mounted 42-inch TV.
The Sitting Room
The couch is extra large and contains a pull-out bed.
The TV in the sitting room seemed slightly smaller, perhaps 37-inch. This piece of furniture also had stocked electronic mini-bar and room safe.  A small round table with three chairs in front of the window provided a place to eat or sit. Two stairs between beds and sitting room could be an issue for some guests.
The Bathroom
The bathroom is a large space at 130 square feet with separate shower and bathtub, dual sinks, a separate toilet room and stand alone vanity table.
Separate shower and tub.
Dual sinks and just outside this picture on the right is a wall mounted TV.
Separate toilet room.
My overall impression is the size of the room at The Palazzo makes this hotel a great choice if you want room to move about in your room at a price that is likely cheaper than upgrading to a room this size at most of the other Las Vegas Strip hotels.
Part Two at The Palazzo Las Vegas has photos of the seven or so pools and Canyon Ranch Spa.
This is a good YouTube video posted by SuperCabbie1 showing the standard Palazzo luxury suite with a King bed. There is an extra chair that is not present in Bella Suites with two Queen Beds. The room location in the video is the non-view room that looks southeast to the Venetian and lots of low roof tops over the casino and spa and parking garages behind the Las Vegas Strip resorts.
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