frequent flier programs

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The perverse relationship of airline loyalty programs compared to hotel loyalty programs

Hotel News Now has a five-part special report on the Evolution of Loyalty with a focus on hotel loyalty. This quote from Henry Harteveldt, travel industry analyst with consulting firm Hudson Crossing, is one to ponder with respect to the differences between airline and hotel loyalty programs: β€œIt’s a perverse type of relationship,” he said…

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Nickel and Dimed! US Airways Ch-ch-changes!

Ch-ch-ch-ch-Changes (Turn and face the strain) Ch-ch-Changes Oh, look out you rock ‘n rollers -david bowie My post on Monday, Feb 11 with advice to a friend on getting an award ticket with US Airways is already outdated. US Airways has announced a couple of changes to the Dividend Miles program. 1. Flight Segments will…

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