I have two Holiday Inn stays booked for Saturday nights next month. Today I open up BoardingArea to see a post on One Mile at a Time about the IHG Into the Nights promotion changes. Lucky shows his offer changed from Book a Stay using IHG mobile app to book 5 stays using the app. Mommy Points also wrote about changes to her promotion from Book a Stay using the mobile app to booking 2 stays with mobile app.

I logged into see what happened with my offer. The changes to my targeted promotion offer blow. They are completely different tasks than I have been calculating for with my hotel reservations.

IHG Into the Nights Clusterf#*k

Here is my original IHG Rewards Club ‘Into the Nights’ offer when the promotion launched.


Task 1: Download and sign in to the IHG app and book stay.

Task 2: Stay 3 nights at any IHG hotel worldwide.

Task 3: Book two stays on ihg.com or IHG App.

Task 4: Stay 2 Saturdays at any IHG hotel.

Task 5: Stay at 2 Holiday Inn hotels.

My IHG bookings are already complete to fulfill these five tasks and earn two free nights, although I have not completed any of the hotel stays. My reservations are for November stays.

I booked three nights at two Holiday Inn hotels including Saturday nights using the mobile app. My two hotel reservations for three nights fulfill all five tasks to earn two free hotel nights.


This morning I log into my account to find these IHG Rewards Club ‘Into the Nights’ tasks.

IHG IntotheNights tasks-2

These are completely different tasks than I received upon registration last month.

Task 1: Stay 7 nights at any IHG hotel worldwide.

Task 2: Take our survey for 100 points.

Task 3: Book 1 stay using the Bonus Points Package with breakfast rate.

Task 4: Download and book 10 stays via the IHG app.

Task 5: Apply for IHG Rewards Club credit card.

Task 6: Stay at two IHG hotels in two different countries outside USA.

IHG Into the Nights bonus-2

This is one of the greatest clusterf@#ks I have ever seen in hotel loyalty promotions.

This reminds me of a conversation I had last October with Don Berg, VP of IHG loyalty programs. When I asked why IHG allows members to enroll in dozens of targeted promotions and earn thousands of bonus points on hotel stays, his reply was IHG technology is not sophisticated enough to prevent IHG Rewards Club members from signing up for multiple promotions and earning the bonus points.

IHG ‘Into the Nights’ promotion reveals the inadequate technology infrastructure within IHG Rewards Club.

The Last Word

Honestly, I am not concerned about this IT glitch in the promotion terms. I’ll hold back on booking any more IHG stays until this issue is resolved, but I am confident IHG Rewards Club will get this promotion back on track.

You can follow the IHG Into the Nights clusterf@#k on in this FlyerTalk thread.

IHG Response today at 10:53 on FlyerTalk

Response from IHGCare: Into The Nights Promo

HelloWe apologize for the recent issue regarding the Into The Nights Promotion. We have identified the solution and are moving toward quick resolution.

We have been advised of the following:
· All affected IHG Rewards Club members who we know have made progress towards the offer, but then received a revised hurdle offer, will have their offer marked as “completed.”

· IHG Rewards Club will be sending a direct email communication to those members who have made progress toward their offer. We will be letting them know we will be honoring the original offer and marking their progress as complete.

· IHG will be honoring their original offer and IHG Rewards Club Members will see their offer as complete if they made progress toward it. If the members have yet to stay toward their offer, but have already registered, it will transition back to a hurdle of one stay to complete.

· IHG will not be changing any point values, so the members will receive the original amount of points that the offer showcased.

· IHG Rewards Club Members who have yet to register or to see their offers will receive the variable stay amounts. To those who may inquire why they have a variable amount, simply say that we are honoring the original offers that members saw when they received their offers. All members who are newly registering are receiving the correct variable amounts.

On a side note, I’d like to take a moment to introduce you to @IHGSteve, our new IHG Rewards Club community manager:http://www.flyertalk.com/forum/members/ihgsteve.html.

Thank You,


Update 4:03pm from IHGSteve, the IHG spokesperson on FlyerTalk:

I’ve been informed that it will take about 48 hours and then will be automatically updated.


Related Loyalty Traveler posts:

Sep 5, 2014: My IHG Rewards Club Into the Nights offer


Ric Garrido of Monterey, California is writer and owner of Loyalty Traveler.

Loyalty Traveler shares news and views on hotels, hotel loyalty programs and vacation destinations for frequent guests. Check out current hotel loyalty program offers across all the major chains in Loyalty Traveler’s monthly hotel promotions guide.

Follow Loyalty Traveler on Twitter and Facebook and RSS feed.

Making London hotels affordable is my objective for a seven night trip next month. This article looks at hotel rates and hotel competitive set pricing for London hotels among the major hotel chains. This week I will publish several articles about London and Dublin hotels.

London Hotel Rates and Competitive Set Hotel Pricing

There are distinct sets of hotel rates seen on Kayak.com when searching chain hotels in London and Dublin. Hotels with similar room rates are often part of a hotel competitive set. Similar class hotels in a limited range area tend to charge a similar rate so shoppers are not attracted to a lower room rate to one particular brand over another when booking rooms. The system is one hotels prefer since research shows lower room rates than other hotels in the competitive set is poor business practice with a reduction in revenue. Competitive set pricing in 2014 means hotels push rates higher and follow each other’s lead. In a popular place like London, hotel rates are sky high.

This article shows examples of competitive set hotel pricing. I limited my searches to major chain hotels in London. Filtering for hotel rates high to low revealed hotel pricing in London operates within small price range zones of hotels. The luxury hotels segment in London is $400 and up with a selection of chain brand hotels in the $400 to $450 per night range. Here you find InterContinental, Marriott and Starwood Luxury Collection. The next segment ranges from $320 to $380, where one finds more than a dozen brand names like Andaz, Hilton’s new Conrad St. James, Hotel Indigo, and a rare Marriott Edition London. The majority of this hotel competitive set is more narrowly ranged from $320 to $350 per night hotels.

Can Points Pave the Way to London Hotels?

Those are scary hotel rates in London considering a $300 to $400 per night room for seven nights is a $2,100 to $2,800 trip expense.

Read More…

This post shares how I stayed more than 50 hotel nights in 2013 spending less than $100 per night on average for hotel rooms for hotels priced much higher than I paid in most cases.

There was a surprising insight given to me by a hotel industry CEO a few years ago,

“You can buy a laptop for the price of one hotel night” was his response to the idea that many travelers pay $400 for a hotel room night in many places.

That idea of value between hotel stays and other things in life given a $400 hotel room for one night compared to a $400 laptop computer for years has stuck with me. I recalled that conversation last week as I looked at a $350 laptop in Costco. Hotel room rates are quite a bit higher in many places these days than in 2009-10. Computers cost less.

Loyalty Traveler $100 Hotel Night Rule

Over the past seven years since I started publishing Loyalty Traveler blog, my general rule is I stay in hotels when I travel, and 90% of time in brand chain hotels. My objective is to use hotel loyalty programs for $100 average room nights.

Read More…

Travel is not free. Having the mobility of a ‘speedball on fairy dust’ (Entourage phrase) requires an investment of time to reduce travel expenses or sustainable income to support your travel addiction spending habit. Travel can develop into a cocaine-like binge of chasing the next suite/seat upgrade and airport lounge drink.

Most of us fall into the middle of the road traveler. Why do you think Hampton Inn and Holiday Inn Express are the largest hotel brands in a sector of the travel industry that is all about brand names and your active travel lifestyle? Hilton, Canopy; InterContinental Hotels Group, Even; Starwood, W; and of course feeding the masses are Priceline, Airbnb, Expedia, TripAdvisor…

You can give up opportunity time to reduce travel expenses through credit card games with manufactured spend, shopping bonuses and credit card enrollment bonus miles and points, while also reducing your available time for other lifestyle pursuits like sports, family time, education and socializing.

Or just do plain nothing, kind of like vacation time in your own day-to-day life. Then, pay the asking rate when you decide where to go when you want to go. I meet many happy people who don’t care they could have got their hotel stay and flights for a fraction of what they spent. They are happy on a trip and the expense was worth the convenience of vacation planning without the vacation finance planning concern.

Another tactic for bargain travel is sit back and wait for travel opportunities to appear in the dynamic world of airfare fluctuation. Be prepared to strike fast when the deal is around. That happened for me this week.

San Francisco to Dublin $538 British Airways via London Heathrow.

Read More…

Hilton Worldwide has lined up 11 letters of intent to build hotels under the Canopy by Hilton new upper upscale lifestyle brand. This announcement follows the launch of Curio Collection by Hilton a few months ago for independent boutique hotels.

The announcement of the new hotel brand happened at Hilton’s Global Partnership Conference this week in Orlando, Florida.

“Built on extensive market research, our highly anticipated Canopy by Hilton brand delivers a fresh approach to hospitality and the guest experience,” Nassetta said said Christopher J. Nassetta, president and CEO of Hilton Worldwide. “We saw an opportunity to not only enter the lifestyle space by developing a new brand, but also to redefine this category by creating a more accessible lifestyle brand. We identified the need to take the emphasis off of capital-intensive design and deliver exactly what the target consumer desires: an energizing, comfortable stay with more included value.”

Hilton Worldwide Press Release – October 15, 2014

Say Hello to Canopy by Hilton

One of the first hotels will be Portland, Oregon.


Lobby rendering for Canopy Portland, courtesy of Hilton Worldwide.

Another lifestyle brand keeps the hotel industry moving forward with new ideas for guest experiences. Personally, I think W Hotels and Aloft are the only two hotel industry original brands to hit the market in the past 15 years. W Hotels brought originality, unique design and playfulness to a luxury hotel setting and Aloft made social playfulness affordable with a cookie-cutter room design. Every other new hotel brand seems to try and emulate the success of Starwood Hotels original brands. Luxury Collection already had the boutique, independent hotel in mind as a lifestyle brand that has been copied by Marriott Autograph Collection and Curio Collection by Hilton.

Where the new Canopy by Hilton hotels will open

  • Canopy Portland | Pearl District
  • Canopy London | Neighborhood to be announced
  • Canopy Miami | Brickell
  • Canopy Washington, D.C. | Bethesda North
  • Canopy San Diego | Gaslamp Quarter
  • Canopy Nashville | Downtown
  • Canopy Savannah | Historic District
  • Canopy Indianapolis | City Centre
  • Canopy Charlotte | Uptown
  • Canopy Oklahoma City | Bricktown
  • Canopy Ithaca | The Commons

Canopy logo, (photo courtesy of Hilton Worldwide)

What is unique about Canopy by Hilton?

Through Hilton Worldwide’s extensive research and analysis, Canopy by Hilton’s proposition and concept has been refined and validated at every step with both guests and owners alike. Beyond simply creating a positive stay, four essential elements define what it means to be a Canopy hotel:

  • Great neighborhoods. Canopy by Hilton is the streetlamp of the neighborhood. We are all about being local, through design, food and beverage, art, and local know-how. No two Canopy hotels will be the same, and we know that’s what our guests want.
  • Comfort and design. We take a people first approach to design. The energy from our great neighborhoods flows through our open, welcoming lobby space. This energy gives way to warm, inviting, and comfortable just-right rooms.
  • More included value. We know our guests demand a more inclusive approach and surprising extras. So basic Wi-Fi and an artisanal breakfast are included, along with a local welcome gift and an evening tasting of local beer, wine, or spirits*.
  • Our “positively yours” culture. With a “positively yours” service culture, hotel “Enthusiasts” will deliver a one-stop approach to front-of-house service.

Four elements define Canopy Hotels:

1. Unique properties. The claim is no two Canopy Hotels will be the same with an emphasis on local. I think every hotel is local and some reflect that local character. Sounds good. My recent stay at The Thief Oslo, Choice Hotels Ascend Collection offered this same type of local character in a luxury hotel owned by the Norwegian billionaire head of Nordic Choice Hotels.

2. Comfort and Design. The press release is simply marketing speak. Sounds like zen and the art of hotel design.

3. More Included Value = free Wi-Fi and artisanal breakfast. Locally sourced foods coming to a Canopy near you? Evening tasting hour and local welcome gifts. Sounds to me like there will be an additional price tag to the room rate for all these “included values”. I am thinking Embassy Suites amenities with a unique design and smaller rooms and lots of signs to tell you about the local character of the stuff in the hotel surrounding you. I have seen that in other hotels, like The Nines, Starwood Luxury Collection in Portland, Oregon.

4. Our “positively yours” culture. Of course my hotel stay is all about me, the guest. Isn’t that common to most hotels?

“The demands and preferences of today’s travelers continue to evolve, and Canopy by Hilton creates something new for consumers in the lifestyle space,” said Jim Holthouser, executive vice president, global brands, Hilton Worldwide. “Canopy by Hilton will deliver more choice and control for guests than ever before, from a mobile straight-to-room arrival to surprising extras throughout each stay.”

Hotels as a lifestyle space. What does that mean?

So I can check into my hotel room without having to interact with anybody at the hotel?

Sounds great for an anti-social person in a social setting.

I love new hotels and urban renewal. Hotels are an anchor for urban revitalization and development. Many of the Canopy by Hilton letters of intent are urban projects.

Canopy by Hilton is a new brand for the hotel travel game by a major player in the global hotel industry. Time will tell if this new lifestyle hotel brand is a game-changer or just another hotel brand to remember when searching for good hotel loyalty value from Hilton HHonors.


Ric Garrido of Monterey, California is writer and owner of Loyalty Traveler.

Loyalty Traveler shares news and views on hotels, hotel loyalty programs and vacation destinations for frequent guests. Check out current hotel loyalty program offers across all the major chains in Loyalty Traveler’s monthly hotel promotions guide.

Follow Loyalty Traveler on Twitter and Facebook and RSS feed.

Round trip tickets from SFO-DUB under $500 all-in is the real deal for travel over the next few months. From Dublin, Ireland, low cost carrier RyanAir will take you to much of Europe. If you want to fly to mainland Europe or London, then fares are in the $650 to $750 range for many cities including Amsterdam, Barcelona, Brussels, Frankfurt, Madrid, Milan, Venice, Paris, Rome, Zurich and more. This is the best overall sale for Europe I recall this year.

US Airways has the lowest fares. American Airlines has the advantage of allowing a 24-hour free hold on tickets including code share flights with US Airways and British Airways. I priced an SFO-DUB for $465 on US Airways, but opted for a $535 ticket flying British Airways that I have on 24-hour hold while I build an itinerary for a trip with my wife with her flying on American metal to London.

Take a look at flights today if you have a desire to fly to Europe.

Flights SFO-DUB are as low as $510 if you can leave the week before the Christmas holiday.

SFO-DUB Dec 14

SFO-DUB December 14-27, 2014

Google Flights SFO-Europe 11-12-to-11-19

SFO to Europe low cost flights seen on Google Flights

Wed. November 12 to Wed. November 19.

SFO-DUB Dublin, Ireland $468 all-in

SFO-MXP Milan, Italy $685

SFO-ZRH Zurich, Switzerland $688

SFO-BRU Brussels $711

SFO-GVE Geneva, Switzerland $716

SFO-CDG Paris, France $717

SFO-MAN Manchester, UK $720

SFO-LHR London, UK $727

SFO-MUC Munich, Germany $734

SFO-VCE Venice, Italy $736

SFO-AMS Amsterdam, Netherlands $748

SFO-FRA Frankfurt, Germany $751

This is a good time to be shopping if Europe is in your travel plans.

United Airlines Mileage Plus has a limited time offer giving one Marriott Rewards point for every 3 MileagePlus miles bought by October 20, 2014. Miles are available in increments of 3,000 miles for purchases up to 150,000 miles. The maximum bonus with this offer is 50,000 Marriott Rewards points.

United miles with Marriott bonus points

Number Crunching

For 99.9% of you this offer is no deal. The high price of MileagePlus miles at $37.63 per 1,000 miles makes this an offer only for those who would buy Mileage Plus miles anyway.

Mileage Plus Miles Price

15,000 miles = $564.38 and earn 5,000 Marriott Rewards points.

150,000 miles = $5,643.75 and earn 50,000 Marriott Rewards points.

Now, if you are a business traveler who might consider spending $5,644 for 150,000 miles that might take you to some far-off place in First Class, then 50,000 Marriott Rewards as a $5,000 spend bonus is a nice rebate. You might even be able to book a free night at a Ritz-Carlton with the bonus points.

For us middle income air travelers, there is no real incentive here to buy United Mileage Plus miles at the rack rate of $37.63 per 1,000 miles. The Marriott Rewards points are not a substantial rebate. Marriott Rewards points can offer $100 room value with 10,000 points, but at this price for United miles, the Marriott Rewards points rebate is less than 10% of the miles purchase price, even if you get a high value Marriott Reward stay using points.

Mileage Plus members are better off waiting for a 20% discount rate on miles purchases or 20% bonus miles or some other Mileage Plus offer with an even better bonus.

Terms and Conditions

Limited time offer: For every 3 MileagePlus miles you purchase, get 1 free Marriott Rewards® point

(Displayed price includes all discounts) Offer Details: (010980)

  • Minimum purchase of 9,000 miles required for this promotion.
  • One (1) Marriott Rewards point will be awarded with the purchase of every three (3) MileagePlus award miles with a maximum of 50,000 Marriott Rewards points being awarded.
  • To receive Marriott Rewards points, an active Marriott Rewards number must be provided during the purchase of MileagePlus miles.
  • The MileagePlus account and the Marriott Rewards account must be registered to the same last name and belong to the same individual.
  • Please allow up to 6 weeks for Marriott Rewards points to be posted to your Marriott Rewards account.
  • Miles are available in increments of 3,000 up to a maximum of 150,000 miles.
  • Purchase up to 150,000 miles per account per calendar year.
  • Displayed price includes all discounts and taxes.
  • Credit card will be billed immediately upon purchase.
  • Mileage rates and other fees and offer terms are subject to change.
  • Allow 48 hours for miles to process and post to your MileagePlus account.
  • Miles are nonrefundable.
  • Promotional offer valid until 11:59 p.m. CT (Chicago local time) on October 20, 2014.
  • Purchased miles do not count toward MileagePlus Premier® status.

I enrolled my wife for IHG Rewards Club today. The fall 2014 IHG Into the Nights is a great promotion for new members. The basic deal for a new member is stay two times by December 31, 2014 at any IHG brand hotel worldwide and earn one free night for any IHG hotel.

IHG hotel brands are InterContinental Hotels, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express, Staybridge Suites, Candlewood Suites and Even hotels and HuaLuxe Hotels in China.

The real deal here is two one-night stays can be found at many IHG brands for under $100 all-in per stay. Earn a free hotel night credit after $200 for two paid stays and the free night can be used for a high-priced InterContinental luxury hotel where the room rate is rarely, if ever, below $300 per night.

IHG Rewards Club Into the Nights

IHG Rewards Club ‘Into the Nights’ new member promotion offer Sep 4-Dec 31, 2014

Last month when this promotion was released, there were many bloggers posting about whether this was a good deal with questions about the free night certificate usefulness. IHG Representatives stated the free night credit is valid for one year from date of issue.

I think this is the best hotel loyalty promotion we have seen in 2014.

My IHG Rewards Club Platinum member offer allows me to complete five tasks and earn two free nights with only three paid hotel nights. I had to download the mobile app and book two Saturday night stays at Holiday Inn. I will also need a third hotel night in any brand on any day.

Loyalty Traveler – My IHG Rewards Club Into the Nights offer (Sep 5, 2014)

IHG Into the Nights great promotion for new members

The new IHG Rewards Club member standard offer for Into the Nights has fewer and less restrictive tasks. Any hotel stay on any night of the week is eligible. But, two paid stays are necessary to earn one free night. Since a one-night stay counts, the new IHG Rewards Club member offer can be completed with four separate one-night stays to earn two free nights at any IHG hotel worldwide. Separate one-night stays means staying at different hotels or nonconsecutive nights at one hotel.

The true advantage I see with this deal is Kelley and I can both book rooms at the same Holiday Inn. She can book the Friday and/or Sunday night before and/or after my Holiday Inn Saturday night. That allows us to spend two or three consecutive nights at the same Holiday Inn hotel and I’ll meet my Holiday Inn stays and Saturday night stays and she can earn two stays.

Then, I need a third night at any IHG brand. We can go to any IHG hotel for three nights with Kelley booked for the first and third nights and my night the second night. Or book separate nights if that works better for our travel.

The takeaway is seven hotel nights before December 31 at a price around $700 will provide IHG Rewards Club hotel room credits we need while traveling. We are planning trips to London and Amsterdam and four free hotel nights will have great value in those places.

There are some InterContinental Hotels where I have wanted to stay, but the $350 per night rates blocked us out. Four free nights with IHG Rewards Club ‘Into the Nights’ will be a nice bonus for giving IHG hotels our business for our end of year hotel stays.

IHG Into the Nights Kelley

Kelley still has 79 days to complete four paid stays at IHG brand hotels worldwide and earn two free nights.

IHG Rewards Club ‘Into the Nights’Terms and Conditions

You must be an IHG® Rewards Club member and must register your member number in advance to participate in “Into the Nights” (“Promotion”). Upon Registration, members will be presented with the opportunity to receive at least two (2) Free Nights (subject to availability) , 50,000 bonus points or 25,000 miles. Members will receive either the Free Nights, bonus points or bonus miles listed for each offer (“Offer”) awarded after booking on any IHG website or mobile site and completing the requirements of each Offer, which must be completed between 4 September 2014 and 31 December 2014 (both dates inclusive) (“Registration”) at InterContinental®, Crowne Plaza®, Hotel Indigo®, Holiday Inn®, Holiday Inn Express®, Staybridge Suites®, Candlewood Suites®, EVENTM or HUALUXE(TM) hotels worldwideMembers will have the ability to choose their respective award from those offered at time of completing the Promotion and must claim their reward by 60 days from the end of the campaign promotional period.

Thomas Price, principal of Branson High School in Ross, a prestigious Marin County, California private high school was busted October 3 at Hyatt Place Sacramento/Rancho Cordova (the valley) with heroin, cocaine, methamphetamine and an unresponsive 21-year old Brittney Hall when police arrived at his hotel room door.

This is another Loyalty Traveler GrawliX-Files case with a high school principal too high for school from an over the top birthday celebration at Hyatt Place.

Police responded to a Friday, October 3 call from the woman’s boyfriend who narked on the couple and gave their location at the Hyatt Place. Police confirmed Thomas Price was a guest at the hotel. When police arrived at the hotel room, there was a considerable delay before Mr. Price opened the door. The police found Ms. Hall passed out on the bed and unresponsive. When she did not respond to their calls to wake up, police entered the room and physically woke up the woman. Quantities of several types of drugs were found littered around the room.

Mr. Price and Ms. Hall were both booked on drugs charges and possession of methamphetamine with intent to sale.

Price was released the next day on $75,000 bail. He resigned from his school administrator position last week. News media descended on the $40,000 per year tuition private high school last Monday after the story broke.

The back story is Thomas Price celebrated his 54th birthday on Thursday, October 2, the day before his arrest at the Hyatt Place Rancho Cordova. Police received a call from a man on Friday around noon who asked that they check on his girlfriend Brittney who was in a Rancho Cordova hotel room doing drugs with Price, who he named to police.

Brittney Hall remains in jail, unable to post $75,000 bond. She has a pending DUI case from 2014 too.

Hall’s ex-boyfriend (my assumption) remains unidentified.

Former high school principal Thomas Price is married and his wife is the head of another private school, Prospect Sierra School in El Cerrito, California.

My question is where did the Branson School think Principal Price was spending his Friday during a school day when he was hanging out with his young girlfriend tossing speedballs 100 miles away at the Hyatt Place Rancho Cordova?

Hey principals! Leave those drugs alone.

Loyalty Traveler GrawliX-Files are media stories from the crazy f#@king, s#@t that happens when you are a wasted traveler.

Ross principal found with drugs, passed-out woman, police say (SFGATE.com)

Woman arrested with Marin principal remains in custody (video)

By Bill Lindelof and Ed Fletcher – Sacramento Bee


GrawliX-Files: Cocaine, booze and W Hotel 16 floor chair drop

GrawliX-Files: Tatted Temptress takes Thai tourist at Hyatt Times Square

GrawliX-Files inducts Brian Howard for Chicago Air Traffic Control Fire $123 million impact

This article examines Club Carlson 2-for-1 and 4-for-2 rates for Gold elites in Amsterdam, Dubai and Hamburg.

Club Carlson Visa members receive Gold elite as a benefit. Besides the Visa card member benefit of one free night on reward stays of 2 or more nights at Carlson Rezidor hotels worldwide, Gold elite members can access special room rates with 2-for-1 and 4-for-2 weekend rates at participating hotels in Europe, Middle East and Africa.

Read More…

« previous home top next »