Feb152016

American Airlines Flagship Lounge review London Heathrow Terminal 3

On my recent Amsterdam to Las Vegas trip, I found myself at London Heathrow without a boarding pass for my flight to LAX. I was told by British Airways in Amsterdam that they could not issue my London LHR to Los Angeles boarding pass and I would need to get it at London Heathrow. That turned out to be a pain in the ass as I went through a couple of security checks upon arrival in London with no onward flight boarding pass in hand and ended up wasting about 30 minutes of my transit time dealing with American Airlines staff.

After two unsuccessful American Airlines staff encounters to get my boarding pass, I was eventually directed to go the Admirals Club lounge and get my AA boarding pass there. Turned out the boarding pass issue was the need for me to sign a paper authorizing the removal of one SWU from my account for my upgraded flight to business class. I am not sure why it did not happen automatically?

The LHR Admirals Club front desk staffer eventually took my passport and boarding pass from Amsterdam and buzzed me into the American Airlines Flagship Lounge, while the upgrade issue was processed. I had been waiting at the counter for about ten minutes. About ten minutes after entering the Flagship Lounge, an announcement called me back to the desk where I finally received a boarding pass for the LHR-LAX and LAX-LAS flight segments.

American Airlines Flagship Lounge Terminal 3 LHR

AA lounge LHR T3

Lunchtime at London Heathrow Terminal 3 AAdvantage Lounge

On my last three trips through London LHR I have used the British Airways Galleries Lounges in Terminal 5. This was my first visit to the American Airlines Admirals Club/Flagship Lounge in LHR Terminal 3.

The Flagship Lounge is reserved for First Class ticket holders and Oneworld Emerald members (AAdvantage Executive Platinum members). I did not go into the Admirals Club section of the lounge.

AA Flagship LHRT3-1

Dining area of American Airlines Flagship Lounge LHR Terminal 3

AA Flagship LHR T3-6

Lunch menu read like a foreign language to me.

  • Mediterranean mezze
  • House cured gravlax plate
  • Carrot and radish remoulade, wild rocket
  • Heritage beetroot and quinoa salad

Mezze, gravlax, remoulade? Beetroot and quinoa are the only dish names I comprehend. My lack of culinary terminology even extended to the soup selections. The links are wikipedia pages for other culinary terminology idiots like me.

AA Flagship LHRT3-8

Soups of the day:

AA Flagship LHRT3-7

Entrée

Normally I do not eat red meat, but lamb rogan josh looked like the most appealing and filling food item to me for lunch after little to eat since waking up six hours earlier in Leiden, Netherlands.

AA Flagship LHRT3-2

There was also the option of ordering a meal from the menu.

AA Flagship LHRT3-9

Breakfast Menu served until 6:30 to 11:45am:

  • Eggs Benedict
  • Deluxe Full English Breakfast Bap (bacon, sausage, tomato and fried egg, toasted brioche bun)
  • Eggs and toast
  • American pancakes
  • Avocado and scrambled eggs

Lunch Menu served 12:00 – 16:00

  • Braised pork cheek, smoked garlic mash, glazed carrots.
  • Goats cheese and Romanesco Mac ‘n’ Cheese
  • Treacle tart
  • Cinnamon ice cream

AA Flagship LHR T3-3

Magazine rack with toilets and shower in back.

AA Flagship LHR T3-4

Business center in AA Flagship Lounge LHR T3

AA Flagship LHR T3-5

There were probably 40 or so other seats in the lounge. People were spread out in different areas of the lounge and I make every effort not to include people in my photos, so this is the only guest-free angle I could snap.

There are also two small rooms back from the dining area with large screens for watching movies. Both rooms were empty when I was there. I had photos of these rooms on my phone, but somehow lost them in my photo transfer. You can see a photo of the movie rooms on One Mile a at a Time in the link below.

Overall, from what I have read in lounge reviews and comments on One Mile at a Time and Travel Codex, most flyers prefer the Terminal 3 British Airways Galleries Lounge or the Qatar Airways Cathay Pacific lounge is often cited as the best choice for OneWorld flyers in Terminal 3. I’ll see if I can visit those lounges next week when I pass through LHR Terminal 3 again. (According to reader comment below, Cathay Pacific lounge is currently closed).

About Ric Garrido

Ric Garrido of Monterey, California started Loyalty Traveler in 2006 for traveler education on hotel and air travel, primarily using frequent flyer and frequent guest loyalty programs for bargain travel. Loyalty Traveler joined BoardingArea.com in 2008.

More articles by Ric Garrido »

Comments

  1. Note in the last paragraph, I think you mean the Cathay Pacific Lounge (the Qatar lounge is in T4). Cathay is closed at the moment, unfortunately.

  2. @JoshUK – Thanks for the correction. That makes it easier for me next week in LHR Terminal 3, if I am only trying to visit one other lounge with the open BA lounge. Cathay Pacific will have to be some other time.

  3. Cathay is using the Priority Pass lounge currently (No. 1.) The Admirals Club side of the lounge is very spacious, offers English breakfast items buffet style in the morning and self serve beverages. The No. 1 Heathrow is a nice alternative to the standard BA Galleries but gets a little crowded. I like the decor in No. 1 and the option to order one breakfast entree (in addition to some of the buffet offerings).

  4. Ric, nice review.. sitting in the lounge right now, wishing I had gone to No.1. The Admirals Club isn’t crowded and they have a really good liquor selection, but it is sparsely decorated with an institutional feel. The food is pretty horrendous. And, they don’t have coookies Every other Admirals Club I’ve been to has two or three types to pick from. Overall, it is a disappointment.

  5. I’ll be back in LHR for four hours in April and I should have time to check out some other lounges. I ordered breakfast at the AA Flagship Lounge last week and it was a good meal. I was too tired to venture over to any other lounges during the 90 minutes or so we had at the AA lounge.

    I did not notice the absence of cookies. I have been on a low-carb diet for losing weight and that knocks out a large proportion of food selections on airlines and lounges.

    But sure feels good to lose 15 pounds in past six weeks.

Comments are closed.