Last month Hilton HHonors announced members are required to change their 4-digit PIN by April 1, 2015. Hilton HHonors members’ new passwords will require at least eight characters, at least one upper case letter, and at least one number or one special character. Proactive members earn 1,000 points for changing their password by March 25.
Loyalty Traveler – 1,000 points free for changing Hilton HHonors password Feb 19 to March 8, 2015 (Feb 19, 2015).
Turned out the Hilton HHonors website was all screwed up and members could not change their password on February 19.
Then, Hilton HHonors started the messaging again with an offer for 1,000 bonus points who proactively change their password between March 12 and March 25, 2015.
An HHonors Security Alert message appears when you load the Hilton website.
Since dozens of BoardingArea bloggers posted about these changes last week, I decided to wait until this week to write about the HHonors 1,000 points, just in case you were without connectivity for the past week.
The password change should be a sixty second effort, however, I just spent close to 15 minutes trying to change my Hilton HHonors account password and preferences.
I created a new username. Since 1998 my username was simply my HHonors number. I changed my password from a 4-digit PIN to another password.
And I thought I should add my AAA membership number to see if that would prevent me from needing to insert it every time I want to book a AAA rate.
When I clicked the “Save Changes” button, the message came back, “Sorry, that email address is already registered. Enter a different one and try again.”
Well yeah, that email has been registered to my account for more than a decade.
I tried several times to submit my changes with my new username and password with the same result. I changed email addresses, deleted email addresses and more. I closed down my browser and started over again.
Eventually I tracked down the error to the AAA membership number as the cause for the email error. I now have a new username and a new password for my HHonors account.
Still, I have no AAA number linked to my account.
Is my time worth 1,000 points for Hilton HHonors Password Security?
I guess account activity in March 2015 keeps the points alive for another year.