This post is a table summary of eight Best Rate Guarantee claims I made this past week with hotel brand rate, online travel agency lower rate, hotel chain response time for my claim and claim results with reasons. There are many reasons a best rate guarantee claim will be denied. Nearly all the reasons given for these denied claims were poor reasons.
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Choice Hotels is the only rejection I consider appropriate considering the circumstances. Apparently I was given a 3% targeted discount through easytobook.com when I clicked through Hipmunk, Kayak or Hotelscombined.com metasearch engines. I am not sure which site showed the discount easytobook.com rate and I could not locate the link on any of the three metasearch sites again after my initial search.
My hotel reservations are all set for my road trip from Jacksonville, Florida to Norfolk, Virginia next week. Now that the hotels are set, my travel planning switches gears to activities. I really want to see an alligator and there are some swamp kayaking and canoe excursions to check out.
Marriott Approves BRG and Hilton Denies BRG (April 22, 2014)
Best Western denies best rate claim due to OTA offers discount rate? (April 23, 2014)