In July 2012 I wrote a series of articles describing the Best Rate Guarantee (BRG) policies for eight major hotel chains. This post provides links to those articles.
Best Rate Guarantee claims are something I file several times a year. They are not that difficult to find when comparing the rates through Online Travel Agencies (OTA) to the published rates on a hotel chain website.
In 2012 I have received free nights (IHG and Choice), $100 gift card (Best Western), 2000 bonus Starpoints (SPG), and rate discounts (Club Carlson).
In these articles I describe each program’s Best Rate Guarantee policy, along with the program’s advantages and difficulties with submitting and processing a BRG claim.
Loyalty Traveler Best Rate Guarantee series – July 2012
Best Western Hotels: Best Western Best Rate Guarantee $100 Travel Card Update Oct 25 – Turns out Best Western dropped the $100 travel card for approved BRG claims in late September. That benefit lasted only about six months since being introduced earlier this year.
Carlson Rezidor Hotels Group: Over 100 Hours for Carlson Best Rate Guarantee Reply
Choice International: Choice Hotels Best Rate Guarantee Free Night
Hilton Worldwide: Hilton Worldwide Best Rate Guarantee – Weaker than Marriott?
InterContinental Hotels Group: InterContinental Hotels Group Best Rate Guarantee Get One Free Night
Marriott International: Marriott Hotels Look No Further Best Rate Guarantee for 25% Discount
Ric Garrido, writer and owner of Loyalty Traveler, shares news and views on hotels, hotel loyalty programs and vacation destinations for frequent guests. You can follow Loyalty Traveler on Twitter and Facebook and RSS feed.