Hotel Loyalty 2010 Winter Promotion Hyatt Gold Passport Hyatt Hotels

Hyatt 24-Hour Sale Jan 12, Credit Rate, and Elite Internet

Hyatt has a sale today through midnight based on local time zone of hotel. It truly is a sale since I booked reservations yesterday and the prices today are even lower. The 24-Hour Sale rates are about 5 to 10% less than the AAA rates I booked yesterday.

There is no real link. Just look for hotel rates on Hyatt.com and the 24-hour Sale rate will show if available. Main caveat for this rate is the prepaid, nonrefundable rule.

I am considering rebooking, but I can’t use my Costco $50 Hyatt certificates for payment if I rebook using this prepaid rate. I have 14.5 hours left to make a rebooking decision.

 

Hyatt $25 CREDIT rate

A different Hyatt rate promotion offers a $25 room charge credit per day for hotel activities, amenities, food, and beverage. This is also a prepaid, nonrefundable rate plan.

This offer is valid for reservations from January 4-March 17 for hotel stays through April 30, 2010. This offer is limited to full service Hyatt Hotels and Resorts in the USA, Canada, and the Caribbean and is not valid for Park Hyatt, Andaz, Hyatt Place, or Hyatt Summerfield Suites.

Offer is $50 per night hotel credit at participating resorts in Aruba, Hawaii and at Hyatt Regency Chesapeake Bay, Hyatt Regency Clearwater Beach, Hyatt Regency Tamaya, Hyatt Regency Lake Tahoe, and Hyatt Regency Grand Cypress.

 

Charges must be billed to room to be eligible for credit and there is no refund for unused credit. Credit is earned per night and applied to room bill based on length of stay. I interpret this as meaning you can charge a $100 hotel robe to your room and get it free if you have a 4-night stay with $25 per night credit. You better verify with the hotel though to be sure the daily credits can be combined.

 

CREDIT room rate booking link.

 

 

Hyatt Gold Passport Offers Free Internet to Elite members – Well, Maybe?

 

Last weekend I stayed in the Hyatt Regency at the Embarcadero San Francisco and the Grand Hyatt San Francisco. One of the published benefits as a Hyatt Gold Passport elite Platinum or Diamond member is complimentary internet according to the Gold Passport new benefits rolled out in April 2009.

 

The webpage on elite benefits states for Platinum and Diamond benefits:

·         Stay connected with complimentary Internet access  (new)

 

 

Not so fast!

 

When staying at the Hyatt Regency San Francisco at the Embarcadero I called to the desk about internet access and was given a code for free wireless during my stay. No problem. No charge.

 

Grand Hyatt San Francisco free internet access is only for wired connections to the internet. Wi-fi is $9.95 per day, unless you are linking to the Regency Club wi-fi.

 

I wondered if the Grand Hyatt was out of compliance, so Loyalty Traveler did a little investigating.

Here is the actual fine print for the free internet elite benefit from the Gold Passport program terms and conditions.

“3. Daily complimentary internet access will be provided during a paid or an award stay. Internet may be wired or wireless and varies by property.”

Source: Terms & Conditions: Platinum and Diamond Membership

Basically the guest needs to check with each hotel to determine the hotel’s policy for free internet access or you may find a daily internet charge on your folio at checkout.

Hyatt Regency San Francisco view of Bay Bridge and Ferry Building at night
Hyatt Regency San Francisco view of Bay Bridge and Ferry Building at night

 

5 Comments

  • Paul Ahn January 12, 2010

    I’ve been monitoring Hyatt rates for the last few days and in most cases, the 24-hour sale rate is the lowest rate; however, I believe the AAA rate offers better value:
    1. AAA reservation can be cancelled one day before the stay date without penalty (worth the 10-15% premium over the 24-hour rates).
    2. Until Feb 28, use the special AAA rate code “breakf” to get 2 full breakfasts. This is worth $40-50 on its own but different hotels have different policies (e.g. Hyatt Regency Irvine [breakfast buffet] charges tax+tip, Hyatt Regency Orange County [breakfast buffet] includes tax+tip, Hyatt Newport Beach [order off menu] charges for tip only). This offer is not good on some hotels such Hyatt Place, Summerfield Suites, etc.
    3. AAA rate allows you to use the Costco $50 certificates and can save 10 to 20% (they cost $40 but can only be used in $50 increments).

    If you have a Discover Card, sign up for the 5% cash rebate on all hotel and car rental charges.

  • Ric Garrido January 12, 2010

    Good points Paul.

    I prefer to pay a slight premium for the ability to change the reservation over a nonrefundable rate.

  • Tom January 12, 2010

    The Hyatt in Santa Clara has a similar arrangement with internet access, with only wired being free. I logged onto the wifi not knowing that, but they were kind enough to remove it from my bill at checkout.

  • stackm January 13, 2010

    Hi Loyalty, I have been using the Costco certificates on prepaid rates. Just speak to registration during checkin. If you wait til checkout they will reject the certificates.

  • Oliver January 16, 2010

    Staying at the Hyatt Regency Waikiki today. At checkin they advised me (without asking) that WiFi is free and that I should pick T-Mobile (good advice since my laptop shows about half a dozen SSIDs).

    Question about the pre-paid 24-hr sale: they had a similar sale not too long ago. How often do they historically offer these? I am looking at booking some stays for later this year and will likely book refundable AAA rates for now, but wouldn’t mind locking in a cheaper rate during a later sale.

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