Sep032009

Napa Valley Marriott Online Review Search

Napa Valley Marriott is an older hotel design with modern room furnishings. My physical survey of the hotel showed some nice touches on an old shell of a hotel. My overall impression is the Napa Valley Marriott is subpar for what one would expect for a Marriott Hotel charging rates over $200 per night much of the time. General consensus is Renaissance Hotel’s The Lodge at Sonoma, in the Sonoma Valley just 16 miles west of Napa is the premier choice for a Marriott brand resort experience. 

Napa Valley Marriott fountain and front entry

Napa Valley Marriott fountain and front entry

The Napa Valley Marriott hotel provided a nice opportunity to compare online hotel reviews with my on-site impressions. There are a lot of happy campers on TripAdvisor. The reviews are less glowing from frequent guests on FlyerTalk. 

I can’t be so kind with my impression of the Napa Valley Marriott simply based on the aesthetic qualities of the hotel design. The long wall fountain in front of the hotel is an eye-pleasing water feature.

Napa Valley Marriott Spa and Hotel

Napa Valley Marriott Spa and Hotel

The guest rooms are my main issue with this hotel. Rooms are based around long corridors and rooms either face the interior garden or exterior parking lot on the ground floor or the second floor. This is a hotel where you definitely want a garden/courtyard facing room.

Napa Valley Marriott wedding courtyard

Napa Valley Marriott wedding courtyard

There was a $23 million remodel recently. The website appears to focus on photos of the Amadeus Spa located in a separate building away from the hotel.

Marriott Napa is categorized as a Marriott Rewards Category 6 hotel and by AAA as a 3-Diamond property. The 270 room hotel is a two-floor long corridor design with 4 suites and a concierge lounge. The parlor suites and Presidential suite are specialty rooms. First floor patios are open to the central courtyard on the north end and the wedding courtyard on the south end.

Napa Valley Marriott north courtyard off pool area

Napa Valley Marriott north courtyard off pool area

I had just spent the night at the much newer Westin Verasa with better facilities and I thought the Embassy Suites Napa had a bit more charm in its old body of a hotel. The restaurants at the Marriott are one competitive factor compared to these other two hotels.

Napa Valley Marriott Characters Sports Bar

Napa Valley Marriott Characters Sports Bar

The Marriott looked to be a solid 3-star property simply based on facilities like the pool and courtyards, concierge lounge, and restaurants. The hotel location borders busy Highway 29 and an adjacent surface road. About one quarter of the hotel rooms face the frontage road. These guest rooms facing the parking lot on the frontside of the hotel are the least desirable location. The large two story complex surrounds a large courtyard and interior facing rooms are preferable for less noise and garden views.

Napa Valley Marriott Exterior rooms facing parking lot

Napa Valley Marriott Exterior rooms facing parking lot

The rooms on the north wings of the hotel looked like standard hotel rooms with adequate furnishings.  The rooms appeared fine with good condition linens, drapes, and furniture. Bathrooms appeared standard. The rooms on the south end are concierge level.

Napa Valley Marriott Concierge wing

Napa Valley Marriott Concierge wing

The lobby has a small reading area and seating for around 12 persons in the entrance area across the room opposite the front desk.

Napa Valley Marriott lobby

Napa Valley Marriott lobby

Harvest Café and Characters Sports Bar are adjacent to the lobby. A store off the front desk sells wine and basic items.

Pool seating area is spacious, but the pool is a non-linear shape with a narrow bottleneck in the middle limiting lap swimming.

Napa Valley Marriott pool

Napa Valley Marriott pool

The spa tub is adjacent to the pool.

Napa Valley Marriott pool and spa

Napa Valley Marriott pool and spa

The central courtyard on the north end is large with green landscaping and a small redwood grove.

Napa Valley Marriott pool area courtyard

Napa Valley Marriott pool area courtyard

Parking is free and directly in front of exterior rooms. These rooms are the hotel’s least desirable due to the motel style parking just outside the windows and the proximity of Highway 29 in front of the hotel.

 

The hotel is overpriced much of the time due to its location in southern Napa just off wine highway 129. Rates are $249 for a single night or $219 for a three night stay in a Garden View balcony over Labor Day weekend.  Concierge level for $259 or $229 for a three night stay is a better value.

Advice: Marriott Napa has adequate facilities in an old style hotel. Rooms are fine. Restaurants and concierge lounge provide space for guests spending time in the hotel. There is a pool, spa tub, fitness room, and open garden space for time outside the room and outside. The apartment motel design of the guest room wings is a major detractor for a romantic hotel stay compared to what you would expect for a Marriott Spa Hotel in Napa.

Marriott Napa ranked #9 of 26 Napa hotels on TripAdvisor September 3, 2009. Reviews on FlyerTalk are mixed, but generally positive on the concierge lounge and rooms, more negative on the hotel property.

Charlyn Keating Chisholm of About.com put it simply, “This basic resort offers guests few frills except for its distinctive Amadeus Spa & Salon.”

Napa Valley Marriott Hotel website.

Napa Valley Marriott Hotel website photos.

About Ric Garrido

Ric Garrido of Monterey, California started Loyalty Traveler in 2006 for traveler education on hotel and air travel, primarily using frequent flyer and frequent guest loyalty programs for bargain travel. Loyalty Traveler joined BoardingArea.com in 2008.

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Comments

  1. At appears that NVM has gone through ownership change, as Sunstone Hotels was franchising it before, so it has been renovated once again…especially the pool area. Facing the hotel, the right wing was the original build, having once been a Holiday Inn. The left wing was the new development…with the Amadeus Spa being once the conference center that had been gutted out and refurbished. It’s not Amadadeus anymore, but is still a spa…very nice. The refurbished right wing is okay, but a major pain with the right wing is that the only elevator is near Front Desk, so if you have a upstairs room on the other end of the horseshoe and you need the elevator, you have to walk around the entire horseshoe. Ballrooms are all brand-spaking new and the original ballroom had been finally renovated.

    And I agree, The Lodge at Sonoma (Rennaissance) is far superior, but much more expensive. It is also actually Marriott-owned, last I heard.

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