Jun042009

Hotel Review: Sheraton Denver West, Lakewood, CO

Stayed 5-28-09

Link to Sheraton Denver West hotel homepage:

http://www.starwoodhotels.com/sheraton/search/hotel_detail.html?propertyID=883

 

Sheraton Denver West is across the city and a world apart from Sheraton Denver Tech Center.  This hotel offered great value. From the time I started looking at Denver hotel rates in late April to my arrival, the room rate dropped from $144 to $79 for any night Thursday through Sunday, May 28-31. The Friday and Saturday night room rates were $104 and dropped to $79 over the month of May.

Sheraton Denver West, Lakewood, Colorado

Sheraton Denver West, Lakewood, Colorado

There is an underground parking garage beneath Sheraton Denver West in addition to outside parking at the street level. Parking is free at the hotel.

The first impression was hearing classic rock Allman Brothers “Melissa” over the speakers outside as I approached the lobby. This hotel made me feel like I was finally on a Rocky Mountains vacation after our unsettling night at Sheraton Denver Tech Center. The lobby was bright and spacious. We had a room facing the mountains, although the city view rooms looking across to the Denver Central Business District skyscrapers five miles away would also be a decent view.

Sheraton Denver West lobby

Sheraton Denver West lobby

I was upgraded to the top of the hotel 12th floor Club Level, room 1202 with spa tub. The Club Lounge was an open room, however, due to lack of guests there was no concierge or food service. We were given restaurant and bar vouchers instead.

·         Received a complimentary cocktails and appetizers for two coupon at the Red Rocks Grille. ($20+ value)

·         Breakfast Buffet for two at Red Rocks Grille ($20 value)

·         Complimentary room internet and free internet access at Link@Sheraton computer center.

I felt guilty paying a $79 weekday rate and receiving so many complimentary hotel benefits.

The Club Floor guest room had an entry hall of dark wood flooring with a closet. Turn left and you face the bathroom door with the toilet and walk-in shower stall (5’ x 3’ ft).

Booked $89 rate with 6pm day of arrival cancellation policy and the rate dropped to $79 so I changed reservations to the lower rate on the day of my arrival.

Sheraton Denver West Glass Shower

Sheraton Denver West Glass Shower

 

The sink and counter and a spa tub were in an open space on the left.

Sheraton Denver West Room 1202 Spa tub

Sheraton Denver West Room 1202 Spa tub

The 9 ft high ceilings made the 460 square foot room seem even more spacious.

The bed was the firmest hotel bed we slept on in the past month. I loved it. Nice padded headboard too.

Sheraton Denver West bed

Sheraton Denver West bed

My main complaint about the room, and it is subjective, is the 37-inch TV should be a 42-inch TV for the size and layout of this particular room. Laying in bed we were 16 feet from the TV screen and a 42-inch screen would have been nice. The 37-inch TV screen was adequate for our second stay in Room 1210 where the bed was on a different wall and only 12 feet from the TV. The main difference in the rooms was no spa tub in 1210.

Sheraton Denver West guest room chairs

Sheraton Denver West guest room chairs

Also, I noticed in both rooms that some fixtures had been mounted to the walls with a disregard for vertical alignment. The wall paper has vertical lines so it is quite apparent when the mirror is not aligned vertically straight against the wall paper. The shower knob plate in the bathroom of room 1210 was also not aligned vertically when it was mounted on the tile.

Sheraton Denver West desk and crooked mirror

Sheraton Denver West desk and crooked mirror

 

The second floor workout room is massive. There are actually two fitness rooms adjacent to the pool.

Sheraton Denver West fitness room

Sheraton Denver West fitness room

 

 

The indoor pool was divided for a lap swim lane. I swam each day around noon with my niece and sister-in-law and the pool was empty most of the time both days.

Sheraton Denver West indoor pool with skylight

Sheraton Denver West indoor pool with skylight

 

Sheraton Denver West Fitness Center lockers and showers

Sheraton Denver West Fitness Center lockers and showers

 

There is also a sauna in the fitness center. The fitness center had multiple showers and lockers so guests do not need to ride the elevator back to the room in wet swimwear.

Sheraton Denver West sauna

Sheraton Denver West sauna

The “Link @ Sheraton experienced with Microsoft” is a communications concept introduced last year for computer centers in Sheraton Hotel lobbies. Sheraton Denver West had the most expansive set-up I have seen yet. The Denver West  Link@Sheraton center was located in an open space room next to the check-in counter. There were five computer stations, a large TV, and a seating area. Each computer had a mounted webcam and instructions were provided for creating and emailing a video postcard. Guests receive 45 minutes free access.

Sheraton Denver West Link@Sheraton computer center

Sheraton Denver West Link@Sheraton computer center

The waitress at the Red Rocks Grille was so nice and friendly that Kelley made me double the $5 tip I left for our complimentary drinks and appetizers.

The buffet Friday morning had omelettes, eggs, bacon, sausage, fruit, yogurt, oatmeal, potatoes, juices, pastries, breads, and cereals. Denver Tech Center had only bread pudding and oatmeal as hot items.

Sheraton Denver West Red Rocks Grille

Sheraton Denver West Red Rocks Grille

5-31-09 our second stay at Denver West in room 1210. The main difference in rooms is this one had a single bath area with no tub. The shower stall had a seat ledge and a second rain shower head.

Sheraton Denver West mountains view

Sheraton Denver West mountains view

Two items we did not notice on our first stay was the abnormally loud AC. And when I closed the curtains in the morning I could see light spots all through the drapes where the evening sun had eroded the plastic coating cover on the interior side of the fabric.  We never closed the drapes on our first stay. 

Kelley was exhausted after five days in Denver and my hotel hopping tour. Waking her up for morning breakfast by 9am was a challenge at both Sheraton Denver Tech and Sheraton Denver West. We went to breakfast at 8:55am Monday morning Sheraton Denver West for the 6-9am complimentary buffet.

Staff were around, but we waited ten minutes and specifically had to request service to get a glass of water. This was definitely not the same service level we had last Thursday and Friday during our stay.

The golden in Golden, Colorado

The golden in Golden, Colorado

All in all, this hotel was the best bargain hotel of our Denver trip. The hotel location was ideal for a day trip to Golden, Colorado.  The hotel is also next to a downtown commuter parking center for easy mass transit access to downtown Denver if you don’t want to take a car into the city center.

About Ric Garrido

Ric Garrido of Monterey, California started Loyalty Traveler in 2006 for traveler education on hotel and air travel, primarily using frequent flyer and frequent guest loyalty programs for bargain travel. Loyalty Traveler joined BoardingArea.com in 2008.

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