Sep152008

Link@Sheraton launched, but no GOOD for $5.01 hotel room

Link@Sheraton

$5.01 for a hotel room in San Diego had me calling the Sheraton reservations line several times today.  The deal was advertised as a promotional offer of a room for two Lincolns (a five dollar bill and a penny) for the San Diego Hotel & Marina as the first Sheraton to install the new Link@Sheraton wireless internet facilities in the lobby. 

I was not able to find a hotel room for the advertised promotional offer of $5.01 at the San Diego Hotel & Marina despite being on the phone by 7am California time.  I was not able to find any rooms through online reservations either.  You would think that a promotion to launch an internet accessibility feature of the Starwood Hotels chain would have given preference to online reservations.

Once again Starwood puts out a big press release for a benefit that is quite difficult to receive.  I was less than impressed with the response I received from reservationists regarding the promotion.  None of the reservationists I spoke with seemed to have any clue about the promotion.  I had to explain it, give the promotional code, and then be told nothing was available, over and over again.

The promotion was to celebrate the first ever Global-Out-of-Office-Day (G-O-O-D).  Starwood CEO Fritz van Paasschen even opened the NYSE with a remote ringing of the opening bell from a large Starwood Link@Sheraton business center set-up in Central Park, New York City.

Seeing as how the US stock market had its worst day in six years with over 5% drop of the NYSE, a more appropriate moniker for the day may have been the Global-Out-of-Work-Day (G-O-W-D).

As a person who studied labor economics and workplace issues in graduate school, I find the Starwood press release survey results an interesting reminder of the impact technology has played in our lives this past decade. 

·         85% of US professionals feel technology makes their job hours 24/7. 

·         81% of US professionals say they work harder today than they did five years ago. 

·         85% say they check their PDAs in the middle of the night.

Work interferes with seeing the world.

 

About Ric Garrido

Ric Garrido of Monterey, California started Loyalty Traveler in 2006 for traveler education on hotel and air travel, primarily using frequent flyer and frequent guest loyalty programs for bargain travel. Loyalty Traveler joined BoardingArea.com in 2008.

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